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Terms of Use

Introduction to Blance Terms

We at Vwelly Technologies Private Limited (“our”, “us”, “we”, “Blance'') have developed the Blance mobile application (“App”) and we are happy to have you with us. In these Terms of Service (“Terms''), we will use “you”, “your”, and “yourself” to refer to users of the App. Vwelly Technologies Private Limited is a Company incorporated under Indian laws, with its registered office at HD-107, WeWork Prestige Atlanta, 80 Feet Main Road, Koramangala, 1A Block, Industrial Layout, Bengaluru, Karnataka 560034, India. Through our App, we offer technology, Save Now Buy Later (SNBL), Instant discounts, & deal-discovery services (“Services”) to you. By using our Services, you can plan for your aspirational purchases and receive additional benefits.

These Terms are a legally binding document between you and us. Please read these Terms carefully before using our App or Services. For your ease, we have provided summaries of some important Terms. However, in case of any conflict between the summaries and these Terms, the Terms will prevail. Any capitalised words used in the summaries will have the same meaning as assigned to the words in these Terms.

By accessing our App or Services, or clicking “I Agree” or “Submit” (if provided), you are indicating your acceptance of the Terms. It means that you have read, understood, and agreed to be bound by these Terms, and to the collection and use of your information as mentioned in our “Privacy Policy” and any other policies and procedures available on the App, as amended from time to time (collectively referred to as “Policies”). The Policies are incorporated by reference into these Terms. If the contents of any of our other Policies conflict with these Terms, these Terms will prevail over the Policies.
You agree that you will use our App and Services only in accordance with all applicable acts of the legislature, rules, regulations, bye-laws, ordinances, notifications, directives, orders of government authorities, tribunals and courts, and applicable international treaties and customs, in force in India (collectively referred to as “Applicable Laws”).
If you have any queries or concerns regarding these Terms, please contact our Help Desk.

Account Activation

To use our Save Now Buy Later Services & Product, you must be an Indian resident or citizen above the age of 18 years with an active mobile number and bank account. We need to collect personal information from you to create your account on our App. Our Regulated Partners may also need to collect your documents for KYC verification. If you fail to provide the necessary information or documents, you may not be able to use our App or Services.

To be eligible to use our Services, you must be an Indian resident or citizen above the age of 18 years with an active mobile number and bank account. You must also be capable of accessing or using the Services without violating any Applicable Laws and have the capacity to read, accept, and be bound by these Terms.

To create your User Account (“Account”) on our App and to provide you access to our Services, we may collect personal information from you. Such personal information may include but is not limited to name, email ID, phone number, address, bank account details and identity documents like Aadhaar or PAN. Unless you provide us with the information that we seek through the App, we may not be able to create an Account for you.

To access the services of our Regulated Partners, you may be required to submit documents for Know-Your-Customer (“KYC”) verification. Our Regulated Partners may use these documents to verify your identity in accordance with Applicable Laws and their own terms of service. If you fail to submit these documents, you may not be able to use certain facilities available on our App.

Scope of Services
1. Summary

We help you make aspirational purchases through Buying Plan / Savings plan / buying plans / direct gift cards / coupons / vouchers that Merchants offer on our App . Your Goal Amount (under the buying plan) will be held by our Regulated Partners in an escrow account (Refer “Declaration by every User of Blance Application” annexed to this Terms of Service). Your funds will be settled to Merchants only after you choose to redeem the Goal Amount for the purchase of goods or services you opt for. You can cancel a buying plan you have enrolled in at any time. In case of cancellation, we will promptly refund the contributions made by you towards your Goal Amount which are held with an escrow account till that date. For using our Services, you may receive Rewards like discounts, cashback and other benefits as notified to you on the app.

2. Description of Services

The App is a technology platform that enables you to make aspirational purchases under various buying plans hosted on the App (“Buying plans”). These are the typical features of the Buying Plan. A Buying Plan will also be subject to specific terms & conditions (“Buying Plan Specific Terms”) which we will notify you/ flash before you to avail the Buying Plan.

To offer you Buying Plan, Blance partners with (a) third-party merchants (“Merchants”) who offer goods and services under the Buying Plans, and (b) RBI authorized entities like banks, non-banking finance companies and payment system providers (“Regulated Partners”) who hold your funds during the Buying Plan term in an escrow account. To use our Services, you must also accept the terms of service of the relevant Merchants (“Merchant Terms”) and Regulated Partners (“Regulated Partner Terms”) because we provide our Services in partnership with these entities. One of these Term with our Partner is annexed at Page 13 to 16 of this Terms of Service.

2.1. Buying Plan

A Buying Plan will facilitate the purchase of goods or services from a Merchant offering the Buying Plan. Once you create your account on the App, you can choose to avail a Buying Plan hosted on the App. This buying plan can be an instant buying plan or a save now buy later buying plan.

Each Buying Plan will have a predetermined term (depending on the Buying Plan’s Specific Terms) (“Buying Plan’s Period”). After you choose to avail of a Buying Plan and during the Buying Plan Period, you can start holding funds (“Goal Amount”) with Regulated Partners to purchase a good or service that the Merchant offers you under the Merchant’s Buying Plan.

2.2. Rewards

As part of the Buying Plan, Merchants and/or Regulated Partners may offer you rewards like discounts, cashback and/or interest (“Rewards”). Please carefully read the Buying Plan Specific Terms and/or documents, Merchant Terms and Regulated Partner Terms to understand the eligibility, nature, quantum and validity of these Rewards. In addition to this, Blance may also, at its sole discretion, offer Rewards to you.

2.3. Redemption

You can redeem the Goal Amount and Rewards against the chosen good or service after the Buying Plan predetermine Period. To authorize redemption of Goal Amount and Rewards, you must perform mobile number-based OTP verification. Once you communicate your decision to redeem your Goal Amount to us, our Regulated Partners will (depending on the Buying Plan Specific Terms) either (a) settle the Goal Amount directly to Merchants, or (b) transfer the Goal Amount to Blance’s (Vwelly Technologies Pvt. Ltd.) bank account (which we will use to buy goods or services under the Buying Plan). The Rewards (if any) may be (a) transferred to Blance’s (Vwelly Technologies Pvt. Ltd.) bank account or (b) appear as a discount on the goods or service that you purchase under a Buying Plan.


2.4. Cancellation and Refund

You can cancel a Buying Plan that you have enrolled in at any time. Once you cancel a Buying Plan, you will receive a refund of the contributions made by you towards your Goal Amount (till the date of cancellation) in your bank account. Blance will (through its Regulated Partners) process the refunds on a best-efforts basis within 2-5 business days.

Games: Blance may offer you a chance to win additional Rewards by participating in certain games (“Games”). The Games will be offered to you on specific terms, which will be notified to you separately. Certain Games may only be available in limited geographical locations or for a limited time period. 


  1. Blance platform also offers different lock-in investments powered by RBI regulated P2P NBFCs where premature withdrawals are not permitted during the lock-in period

  2. The amount lent by you (“Investment“) shall be locked in for a period varying from 1 month to 60 months depending on the investment plan opted by you.

  3. During such period (which may vary up to 60 months), you will not be able to withdraw the investment amount

  4. After the lock-in period, you may request to withdraw your investment amount which will be transferred to your bank account within 5-7 business days.

2.5. Loyalty Points

We may award loyalty points to you for regular use of our App. These loyalty points may be awarded for performing actions on the App like making a payment towards a Buying Plan or referring a new user to the App. You can redeem your loyalty points (if any) to avail Rewards listed for this purpose on the App. We reserve the right to change or discontinue the loyalty points feature of our Services at our sole discretion.

Disclaimer: Blance is a platform that serves to cultivate the habit of saving and then buying and it does not provide any financial services to you. We do not accept funds from the general public in our own bank account. We are also not a deposit taking company. All funds paid by you are exclusively held by our Regulated Partners in escrow account(s).


Grievance Redressal

For grievances relating to payments, refunds or the functioning of our App, you can contact our Grievance Officer at the email address provided in “Privacy Policy”. For grievances relating to products or services offered under Buying Plan, please contact the Merchants directly, though we will try at best-effort basis to take your case to Merchants.

Blance will be your point-of-contact for addressing any grievances relating to payments, refunds or the functioning of our App or Services. You can contact our Grievance Officer as stated above.


This Grievance Officer will also serve as the designated Grievance Officer under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. In certain cases, we may redirect your grievance to our Regulated Partners if we cannot resolve it on our own.

Merchants are solely responsible for addressing all grievances relating to the products and services purchased through the Buying Plan. For any grievances relating to products or services, you must contact the Merchant directly.


Your Responsibilities

You must always:

  1. Provide us with correct information,

  2. Not engage in any illegal activities,

  3. Access the App or Services only for personal use,

  4. Keep your hardware, software and log-in credentials secure, and

  5. Respect the security of our technical systems.

1. Duty to provide complete, truthful and accurate information

It is critical that all information you provide to us is true, complete, not misleading and is regularly updated by you. If all or any part of the information that you provide is incorrect, incomplete or misleading, it would be a breach of these Terms. If you discover any information provided is incorrect, incomplete or misleading, then please write to our Grievance Officer immediately.

2. Duty to not engage in any illegal activities

You must not use our App or Services for committing embezzlement, fraud, money laundering, or for any other unlawful purpose.

3. Duty to not use the Services for commercial purposes

You must use our App and Services only for personal purposes.

4. Duty to keep hardware, software and log-in credentials secure

Considering the nature of the App and Services provided, please ensure that you keep your mobile device safe. You are solely responsible for all activities that occur from your Account. You must keep your password safe and not disclose your Account details to any third party or share the Account with any third party. If you think someone has gained access to your Account, please contact our Grievance Officer immediately and follow instructions provided to secure your Account. You must also ensure that you keep updating the App as and when we release new versions of it. Failure to do so may render you incapable of using certain Services or the App altogether.

5. Duty to respect security of the App

You must not access non-public areas of the App and our technical delivery systems. You must not introduce bots or malicious software into our App, or scrape the App for user information. You must refrain from probing, or testing vulnerabilities in our systems, authentication and security measures. We may report such actions to law enforcement authorities and pursue legal recourse.

User Content
1. Summary

You must not post any User Content on our App which belongs to a third-party. We may display, adapt or modify the User Content posted by you on our App and you grant us permission to do so.

You may be allowed to write or upload content (collectively, “User Content”) on the App strictly in accordance with the Terms.


You represent and warrant that you own the User Content posted by you (if any), or that you otherwise have sufficient right, title and interest in and to such User Content to allow you to post such User Content on the App in accordance with these Terms.

By displaying or publishing any User Content on or through the App, you hereby grant Blance a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, adapt, modify (e.g., re-format), rearrange, and distribute your User Content through any media now known or developed in the future.

Subject to Applicable Laws, this license will terminate at the time you remove your User Content from the App. However, for any User Content that we have sublicensed prior to your removal of such User Content from the App, the license will continue in perpetuity.

If any User Content posted by you is found to be in violation of another person’s intellectual property or any other rights in any manner, then you will be absolutely and solely liable for such violation and no liability will be incurred by Blance for the same.

2. Prohibited Content

You must not post any User Content on our App which could violate Applicable Laws or rights of third-parties. This includes User Content which is defamatory, obscene, privacy violating, harmful, misleading, violence inciting etc.

  1. We reserve the right, in our sole and absolute discretion, to determine whether User Content is appropriate; and to remove any User Content, without notice to you, which we determine to be inappropriate. Without limiting the generality of the foregoing, the following is a partial list of the types of User Content that we deem to be inappropriate:

  2. Content that belongs to another person and to which the user does not have any right;

  3. Content that is defamatory or libellous;

  4. Content that is obscene, pornographic, paedophilic, disrespectful, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;

  5. Content that is harmful to a person below the age of 18 years;

  6. Content that infringes any patent, trademark, copyright or other proprietary rights;

  7. Content that violates any law for the time being in force;

  8. Content that deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;

  9. Content that impersonates another person;

  10. Content that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;

  11. Content that contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of our technical systems;

  12. Content that is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

  13. Content that contains any abusive, or explicit language;

  14. Content that involves the transmission of unsolicited messages like "junk mail," "chain letters," "spimming," or "spamming";

  15. Content that contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page);

  16. Content that furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to violating someone’s privacy;

  17. Content that involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid Buying Plan; and

  18. Content that solicits passwords or personal identifying information for commercial or unlawful purposes from other users.


Third-party Liability

In order to provide you with functional Services, Blance works with various third parties. These third parties have their own protocols, terms of service and privacy practices. Blance cannot be responsible for their activities. Third-party products or services displayed on the App are also not endorsed by us. Please use these products or services at your own risk and carefully read the terms of service of the third-parties offering them.

To provide the Services to you, we will need to use third-party services. This is done to facilitate payment to and from you, offer Buying Plan on our App and for other practical and functional purposes. While we have appropriate agreements in place with these third-parties, we do not accept any liabilities that may arise from our use of or reliance on such third-party services.

We may display various offers, products, incentives, or advertisements from third-parties during the provision of our Services. This does not mean that we endorse such third-parties’ products or services, and will have no liability to you concerning such products or services.

Termination of Services

You may terminate this agreement by deleting your Account on our App. We may terminate this agreement by removing your access to our App and Services. Unless this agreement is terminated by us or you, it will remain effective indefinitely, subject to the terms of Privacy Policy defined thereunder and applicable laws.

Indefinite term until termination: These Terms will be effective until terminated by us or you. You may terminate the Terms and your use of our Services by choosing the option to delete your Account. We reserve the right, at any time, to:

  1. Discontinue or modify any aspect of the App; and/or

  2. Terminate these Terms and your use of the App or Privacy Policy with or without cause or intimation.

We may remove your access to the App and Services immediately if you use the App in contravention of these Terms or our Privacy Policy.

Instead of terminating your use of the App entirely, we may alternatively suspend or restrict your Account, or block your ability to use any particular feature of the App.

Merchants and our Regulated Partners may also terminate or suspend their services provided to you. Such termination or suspension will be guided by the Merchant Terms and Buying Plan Specific Terms (in case of Merchants) and Regulated Partner Terms and Buying Plan Specific Terms (in case of Regulated Partners).

The termination of Services and these Terms will not affect your or our accrued rights arising under these Terms.


You will compensate us for any losses caused by your use of our App or Services, your breach of these Terms, your irresponsible conduct, or your breach of Applicable Laws or third-party rights.

You agree to indemnify, defend, and hold harmless, us, our affiliates, agents, directors, employees, and officers, from and against any claims, costs, complaints, damages, expenses, losses, liabilities, including attorneys’ fees, arising out of, or in relation to, or due to:

  1. Your access or use of the App or the Services;

  2. Your breach of the Terms;

  3. Your improper, irresponsible, or illegal use of the App or the Services; and

  4. Your breach of Applicable Law or third-party rights.



Our “Privacy Policy” explains our data collection and management practices. By using our Services, you confirm that you have read, and accepted our Privacy Policy.

Intellectual Property Rights

We own the content on the App. You cannot duplicate or commercially exploit the App or its content.

We grant you a non-exclusive, non-transferable, non-sublicensable right to use our App and Services solely for your personal use.

Our App and all intellectual property rights contained therein, including but not limited to any content, are owned or licenced by us. Intellectual property rights mean rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). Our intellectual property includes all logos related to the Services. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Blance. You may not copy, imitate or use Blance’s intellectual property rights without our prior written consent.
We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and are free to use them as we see fit.

We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and are free to use them as we see fit.

Any feedback, comments, suggestions, ideas (in any form) or any other information that you may provide for improvements to Services (“Feedback”) is given entirely voluntarily. We will be free to use, disclose, reproduce, license, or otherwise distribute and exploit such Feedback as it sees fit, entirely without obligation or restriction of any kind. Feedback includes, without limitation, feedback you provide to us in response to any surveys we conduct, through any available technology, about your experience. We are free to create derivative works of such Feedback.



You must not disclose any Confidential Information you receive from us to third-parties. If you do so, we will be entitled to seek an injunction in addition to other remedies available.

For these Terms, “Confidential Information” of Blance means

  1. Any information regarding our business,

  2. Information relating to our current, future, and proposed projects,

  3. All data collected or generated in relation, or pursuant, to Services, and

  4. Such other information which by its nature or the circumstances of its disclosure is confidential or other information as contained in our “Information Security Policy”.


You agree that you may receive our Confidential Information in connection with the provision of the Services. You will not disclose to any third-party our Confidential Information that you may have access to during and in connection with the use of the Services.

You agree that monetary damages may not be a sufficient remedy for unauthorized disclosure of any Confidential Information and that we will be entitled, without waiving any other rights or remedies, to such injunctive or equitable relief as may be deemed proper.

You will notify us immediately upon discovery of any unauthorized use or disclosure of Confidential Information or any other breach of this Clause 13 (Confidentiality). You will cooperate with us in every reasonable way to help regain possession of such Confidential Information and prevent its further unauthorized use.

Upon termination of these Terms, we may instruct you to return or delete our Confidential Information. You must comply with our instructions and provide confirmation about return or deletion of our Confidential Information.
The confidentiality obligations herein will not apply to information:

  1. in the public domain without breach of these Terms;

  2. that you can establish by competent proof, was in your possession before receipt from us and was not acquired, directly or indirectly from us or employee of the Company; or

  3. obtained from a third-party not under an obligation of confidentiality to us.


The disclosure restriction does not apply to the extent that such disclosure is compelled under Applicable Laws or by any order of a court of competent jurisdiction or the RBI. Provided that where practicable, you will provide us with prompt written notice of such disclosure demand.


Dispute Resolution

Any dispute relating to these Terms will be resolved through arbitration. The arbitration proceedings will be held in Bengaluru and they will be conducted in English.

Disputes arising out of, or relating to the Terms, or Services (collectively, “Dispute”) will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration will be Bengaluru. The arbitration proceedings will be held before a sole arbitrator, appointed by mutual consent of the parties. The language of the arbitral proceedings will be English. The arbitral award will be final and binding upon the parties. Arbitration will be confidential.


Governing Law and Jurisdiction

These Terms will be governed by Indian law and courts in Bengaluru will have exclusive jurisdiction to adjudicate disputes relating to these Terms.

Governing Law

These Terms will be governed by Indian law.


Subject to the Dispute Resolution provision, Courts in Bengaluru will have exclusive jurisdiction to adjudicate Disputes. For this purpose, you submit to the personal jurisdiction of Courts at Bengaluru, India.


Limitation of Liability

Summary: We provide our Services ‘as is’, and we make no promises or guarantees about these Services. We will not be liable for damages or losses arising from your use or inability to use the Services.

The Services are provided on an “as is” basis without any representation or warranties, express or implied except otherwise specified in writing. We do not warrant the quality of the Services, including its uninterrupted, timely, secure or error-free provision, continued compatibility on any device, or correction of any errors.

Except as required under Applicable Law, we, or our affiliates, agents, directors, employees, and officers, will have no liability to you for any harm arising out of your access or use of Services. To avoid doubt, we, or our affiliates, agents, directors, employees, and officers, we will not be liable for consequential, direct, indirect, punitive, special damages, including lost business, goodwill, profits, or revenues, arising out of your access or use of the Services, in any manner.
If the above liability exclusion is held invalid for any reason, and if we, or our affiliates, agents, directors, employees, and officers, become liable for loss or damage, any such liability will be limited to INR 5,000/-, if any, to access the Services.


General Provisions
  1. Notification: We may notify you about relevant information pertaining to your use of the Services or promotional offerings by push notification on the App, SMS, call, WhatsApp, instant messaging services or email or through any other means that we may deem appropriate. You authorize us to reach out to you. You may opt out of some of these messages unless they are necessary for the delivery of Services, for compliance with Applicable Laws, or for information security. You may opt out of receiving promotional communication on your devices from us by writing to us to the Grievance officer, subject to the terms of Privacy Policy.

  2. No Waiver: Our failure to exercise any right or provision under these Terms will not be construed as a waiver of the right or provision. Waivers must be signed and written by us, to take effect.

  3. Force Majeure:  We will not be liable for any breach of these Terms due to any force-majeure event such as act of god, power failures, failure in any communication systems, equipment breakdown, strikes, lock-downs, pandemics or any other cause beyond our control. This condition does not affect your statutory rights.

  4. Assignment: You will not assign or transfer any right or obligation that has accrued to you under these Terms. Any attempt by you to assign or transfer such rights and obligations, will be void. We may assign or transfer any right or obligations that accrued in our favour, at our sole discretion, without restriction.

  5. Amendment: We reserve the right to change, modify, add to, or remove any portions of these Terms at any time, subject to Applicable Law, without intimation whatsoever.

  6. Severability: If any provision of these Terms is held illegal or unenforceable, the remaining Terms will not be affected. A provision held to be illegal or unenforceable will be substituted by a provision of similar import reflecting the original intent of the parties, to the extent permissible under Applicable Law.

  7. Survival: The provisions concerning Intellectual Property, Indemnity, Limitation of Liability, Dispute Resolution, Governing Law and Jurisdiction, these General Provisions or any other terms that are deemed by their very nature to survive the termination of the Terms will survive the termination of the Terms.


Electronic Communication

When you use the Website or the mobile app or send emails or send messages on WhatsApp to Blance, you are communicating with Vwelly Technologies Private Limited electronically. You consent to receive communications from Vwelly Technologies Private Limited electronically. Vwelly Technologies Private Limited may communicate with you by email or by whatsapp or by posting notices on the site or the App or by phone or usually any available means of communication. You agree that all the agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Declaration by every user of Blance Application for Investment / Savings

I, user of Blance, after registering with an internet-based platform on (hereinafter referred to as "The Website") to find suitable borrower(s), do hereby and hereon declare as under;

  1. That I have read all the material, terms and conditions available at the website of M/s. Transactree Technologies Private Limited (hereinafter referred to as "The Company"), owners and operators of the Website;

  2. That I have unconditionally agreed to abide by the terms and conditions, Privacy Policy, Fair Practices, RBI disclaimer and other binding material contained on the Website of the Company;

  3. That the information and financial details furnished by me on the Website of the Company are true and correct and nothing material has been withheld therefrom;

  4. That I have on my own volition, wisdom and judgment agreed to lend to independent borrower(s) through the Company and understand that the Company has no part in me extending any amount as loan to borrower(s) that have or may register on the Website, as I recognize that The Company is only a market platform/digital aggregator for persons interested in availing and granting of loans to meet independently, and Blance is just facilitating its customers. The Company and Blance does not intervene or in any way engage directly or indirectly in any loan transaction and I understand that I have to deal directly with the borrower(s) of such transaction;

  5. That I have not made any decision solely on the basis of the information available on the Website and of Blance and I state that my decision to enter into the loan transaction(s) has been not influenced by such information/content. I understand that in the event of any dispute with the borrower(s) of such loans, the dispute resolution shall be directly between the borrower(s) and me and the Company or Blance or any representative of the Company or Blance shall not be impleaded in any manner in a dispute with the borrower(s) as they are not privy to such loan transaction(s);

  6. That my registration on the Platform of Blance and Website of Lendbox for the loan transaction(s) or otherwise, does not make in any manner the Company or Blance a party or privy to the loan transaction(s) whether entered into or to be entered into by me. The Company or Blance or any of the representatives of The Company or Blance shall not be held responsible for either repayment of the loan(s) extended by me, loss of money, failure to recover the money, or breach of any confidential information that may arise out of the aforementioned loan transactions(s);

  7. That I have resolved at my own volition, judgment and information assessment to register on the Website and platform of Blance and offer the loan(s) and The Company or Blance shall not be responsible for any inaccuracy or any material accessed by me on The Website;

  8. That I have an active bank account with a scheduled commercial bank licensed by the RBI. I shall disburse the loan(s) from this bank account or such other account as may be designated by me and informed in writing to the Company. I undertake that I have not borrowed money from any third party, banks or financial institutions to disburse the loan(s). I understand that the Company has taken an authorization from the borrower(s) for the NACH mandate and will assist in ensuring that the EMI reaches my designated bank account from the designated bank account of the borrower(s) as per the NACH mandate.

  9. That I fully understand that I can access and procure information and material as required directly from the borrower(s) as needed by me and I can research, verify and arrive at a judgment myself. The Company does not need to perform any such or other obligation for me. In the event of loss or damage to the Company due to any action or inaction related to this loan transaction(s), I shall keep the Company indemnified against all such losses;

  10. That I am authorizing the Company on my behalf to retain, the cheques that have been or may be provided as collateral by the borrower(s) and the said cheques shall be presented to me, in my capacity as the Lender if and when the borrower(s) is unable to meet its obligations of repayment of the loan amount(s) as per the repayment schedule agreed between me and such borrower(s) under the loan agreement(s) to be utilized as collateral. I am aware that the Company and Blance has no responsibility whatsoever in recovery of the loan(s) extended or to be extended by me to the borrower(s) through Blance.

  11. That the Company may send reminders to the borrower(s) via sms/emails/calls of the monthly due date of each installment due from the borrower(s) to ensure that the borrower(s) have sufficient funds in their bank accounts to be debited.

  12. That the Company may send reminders to the borrower(s) through emails/SMS/calls in the event of a delay for the first 90 days of the delay in paying the loan(s) as per the repayment schedule agreed between the borrower(s) and me.

  13. That the Company may send a legal notice to the defaulting borrower(s) after a delay of 90 days by the borrower(s) in repayment of the loan(s) as per the repayment schedule agreed between the borrower(s) and me, and simultaneously hand over the cheques provided as collateral to me.

  14. That the Company may after a delay of 120 days in repayment of the loan amount(s) as per the repayment schedule agreed between the borrower(s) and me inform the recovery agency as designated by me and the borrower(s) to start collection procedures. The charges for the recovery agency would be incurred by myself and will be based on the loan amount recovered from the borrower(s).

  15. I confirm that I do not have over ₹ 50,00,000 (Rupees Fifty Lakhs Only) invested or lent and outstanding across all P2P Lending platforms at the time of sign up at Blance and will not exceed the said limit on Lendbox as well. I understand that I shall inform the Company or Blance and/it’s representatives if and when the said limit is exceeded.

  16. I confirm that I have not invested or lent over ₹ 50,000 (Rupees Fifty Thousand Only) to a single borrower across all P2P Lending platforms and will not exceed the said limit on Lendbox as well. I understand that I shall inform the Company or Blance and/or its representatives if and when the said limit is exceeded.

  17. That “Per Annum by Lendbox'' means the services provided by the Lendbox platform on its ‘Per Annum by Lendbox’ investment platform from time to time which is used by Blance for parking your money, in no case whatsoever this money comes to or go through Blance, we just facilitate technologically;

  18. That by adding funds on the “Per Annum by Lendbox'' platform through Blance, I authorize Lendbox to automatically invest my funds in different borrowers (only from the Per Annum platform) based on its algorithm and keep reinvesting repayments in new borrowers for optimizing my returns. I understand that no further signature or consent or authorization is deemed necessary from me for lending to various borrowers on the Per Annum by Lendbox platform or any other platform in future. I will be able to get a signed copy (in pdf) of the loan agreement for every borrower my funds are invested in.

  19. I agree and understand following broad Terms and Conditions for the Fixed Tenure Investment Product on the Per Annum by Lendbox platform –

    1. Minimum funds which I can deposit is Rs. 500

    2. My investment will be locked-in for a minimum tenure of one year from date of deposit, the tenure of which will be determined at the time of the lock-in of the funds.

    3. I will be allowed to make multiple deposits, each being individually locked-in for one year from the date of deposit.

    4. During the lock-in tenure, I will not be allowed to withdraw the principal amount of the investment until the end of the decided tenure. I may however, choose to withdraw the interest earnings on a monthly basis.

    5. Deposited funds will get deployed and start earning interest from the next day after deposit. This is however subject to bank holidays and adequate amount of new loans being available on the Per Annum by Lendbox platform.

    6. At the end of the tenure, my principal amount will be returned after selling all active loans in a secondary sale, subject to availability of such secondary sales.

  20. I agree and understand following Terms and Conditions for the Flexi Investment Product on the Per Annum by Lendbox platform –

    1. Minimum funds which I can deposit is Rs 500.

    2. I will be allowed to make multiple deposits.

    3. Deposited funds will get deployed and start earning interest from the next day after deposit.

    4. This is however subject to bank holidays and adequate amount of new loans being available on the Per Annum by Lendbox platform.

    5. I can place a withdrawal request anytime after three working days from the date of deposit.

    6. Company will facilitate withdrawal of my investment by selling all active loans in a secondary sale, subject to availability of such secondary sales or funds.

    7. Withdrawal amount will be credited to my bank account within three working days of the request being made, subject to bank holidays.

    8. I understand and agree that any interest amount and other charges paid by the borrower, beyond my committed investment returns, might be charged by Lendbox and/or the partner company as service/facilitation/collection/misc fee.

    9. That I have given this declaration and undertaking of my own free will & volition and upon fully reading and understanding material terms and conditions available on the website of The Company. I state that the present declaration and undertaking has not been obtained under coercion and/or duress.

  21. I also consent to the Terms and conditions and all other corporate policies of Razorpay as stipulated on their website at and further all user of our App are informed and consent has been deemed that Blance may share your confidential information with Razorpay and its Affiliates in connection with the Services and for further sharing with the Regulatory Authorities as and when demanded under Applicable Laws, for the purposes of transaction tracking, fraud prevention. Further, the Blance has a valid consent from its Customers/ user of the App under this ‘Terms of Service’ and ‘Privacy Policy’ or otherwise to enable Razorpay and its Affiliates to share the Customer’s/ Blance user confidential information with Regulatory and Enforcement Authorities for enquiries related to fraud, money laundering etc., and for compliance with Section 91 CrPC Notices.

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